Using DPM to backup a workstation

When backing up a workstation such as Windows XP / Windows 7, after installing the client you will receive a message "Disconnected Client" which is normal, however DPM does not create a recovery point of your data selections.

DPM will give you a message to allow the exception to your firewall such as:

C:\>netsh advfirewall add rule name=DPMAM_WCF_SERVICE dir=in program="C:\Progra Files\Microsoft Data Protection Manager\DPM\bin\DPMAMService.exe" profile=Any ction=allow


I found that it just resulted in the error below:

The following command was not found: advfirewall add rule name=DPMAM_WCF_SERVIC dir=in "program=C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPM MService.exe" profile=Any action=allow.


A simple work around for this problem is to open the DPM client user interface on the protected workstation in {DPM Install Path}\bin
e.g. C:\Program Files\Microsoft Data Protection Manager\DPM\bin\DPMClient.exe

Select the Protected Items tab, then select the folders you wish to protect.

Then select the Summary Tab and click the Sync button. DPM will prompt you to apply the changes you made in the protected items tab, which of course you want to apply. This will start synchronising immediately with DPM which you can monitor from the DPM admin console.

Once the synchronisation has completed, open DPM Admin Console and create a recovery point.

DPM Error ID 3123

Failed to update permissions used for end-user recovery on FILE-SRV.xxx.local. Permissions update failed for the following reason: (ID: 3123)

This issue took a while to find a solution for, but it worked for me.
Open Server Manager on the DPM server and expand Roles, File Services, Share and Storage Management.
Remove any shares with the \\?\C :\ in the Local path if they are preceeded with a red X. (DPM will recreate these correctly afterwards).
Resume backup.

DCOM Error, Event ID: 10005

To resolve the following System Error in the Event Viewer:

DCOM got error "The service cannot be started, either because it is disabled or because it has no enabled devices associated with it. " attempting to start the service with arguments "" in order to run the server:

1 Go to Administrative Tools
2 Select Component Services
3 Expand out the tree to show the following: \Console Root\Component Services\Computers\My Computer\DCOM Config\netman
4 Right click the netman node and choose Properties 
5 Select the Security tab from the window
6 In the Launch and Activation Permissions frame, click the Customize radio button
7 In the Launch and Activation Permissions frame, click the Edit button
8 Select (or add) the user NETWORK SERVICE in the Group or user names list
9 Tick the Allow checkbox for:

  • Local Launch 
  • Remote Launch 
  • Local Activation 
  • Remote Activation

10 Click OK to accept your changes.
11 Click OK again to return to the component services window.
12 Close the Component Services window